Need help? We've got you covered.
Open rerun's settings and choose add a music folder, then pick a folder in the Files picker. Folders on your iPhone and in iCloud Drive both work. rerun reads the song tags and cover art and builds your library on your device. Songs stored only in iCloud download the first time you play them, so they need a connection.
In settings, choose add a server, pick the server type and enter its address and sign-in details. If rerun can't connect, check that the server is running, that your iPhone can reach it (same Wi-Fi or remote access turned on), and that the address includes the right port.
Radio stations are run by their broadcasters, not by us, and they sometimes go offline or change their stream address. Try another station, or try again later. Station listings come from the community-run Radio Browser directory.
Apple Music needs the rerun unlock and an active Apple Music subscription. After unlocking, allow rerun to access Apple Music when asked. If you said no earlier, turn it on in iOS Settings → Privacy & Security → Media & Apple Music → rerun.
Sign in with the same Apple Account, open rerun's settings and tap restore purchases. The unlock is a one-time purchase and works on all your devices.
Swipe across the capsule to move between sections, tap the dot to play or pause, and tap the end marks to skip. To walk through it again, open settings → guide.
Nothing that leaves your device to us. Your library, playlists and settings stay on your iPhone and server passwords are kept in the iOS Keychain. See the rerun section of our Privacy Policy for details.
Our apps keep your data on your device (and in your own iCloud account if an app offers iCloud sync). We don't track you or sell any personal information. The exceptions are CampusBound, which stores your account in the cloud so your family can share plans, and Checkup's optional breach alerts, which check the email addresses you choose. See our Privacy Policy for details.
No, except CampusBound, which uses an account so students, families and counselors can share plans. Our other apps work without an account.
Most of our apps are a one-time purchase, or free to download with optional one-time unlocks. rerun's unlock is a one-time purchase, not a subscription. The one exception is Checkup+, an optional subscription you can cancel any time in Settings → [your name] → Subscriptions.
Open the app, go to Settings, and tap "Restore Purchases." Purchases made with the same Apple Account are restored automatically.
Email us at the address below with a description of the issue, your device model, and iOS version. Screenshots help!
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